If you have yet to submit your order for processing then you can simply edit your order to include the correct shipping address. If your order has been submitted we can only change a shipping address before the order has been processed by our fulfillment team. All orders are held for 1 hour after payment is received to allow for modification. After this time we cannot guarantee we can intercept your order.
Once your order has shipped we have no control over the destination. If you have a forwarding address in place with USPS, USPS will forward your shipment to the new address they have on file for you. USPS also offers a package intercept and redirect service but it is unreliable. If USPS returns the mis-addressed package back to us, we will be glad to reship it to you at the correct shipping address.
We can make the following modifications to your order:
- Shipping address change
- Shipping service change
- Substitute a product
- Remove a product
- Add a product
- Cancel order
To modify an order please submit the following form:
Modify My Order