Should I contact my credit card company and reverse the payment if there is a problem?

Should I contact my credit card company and reverse the payment if there is a problem?
June 23, 2021 R Cook

We strongly advise against doing this. If there is any problem with your order, if it hasn’t shipped, been received, is damaged, incorrect etc… We will do everything we can to ensure the issue is resolved to your satisfaction. We always guarantee every customer will receive their order or their money back. If in the meantime the credit card company is contacted and becomes involved, this complicates things immeasurably and may prevent us from being able to resolve your issue. As with all problems we highly suggest contacting our team first, if you don’t immediately hear back, please be patient. You will receive a response.